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Upskilling for HR Professionals – Essential Skills in 2021

Upskilling HR Professionals

2020 was a year that saw massive changes for businesses all over the world.

And now in 2021, we’re not out of the woods yet… In fact, 2021 is likely to be an even tougher year for most organizations.

The changing nature of work has put an even greater demand for HR professionals to step up their game.  Upskilling for HR professionals and to be ready for the shift in technology and economy situations.

Consulting company Deloitte recommends that organizations focus on upskilling their HR departments to cope with changing market conditions. With optimization and efficiency becoming increasingly important, it’s vital that organizations make the most of what resources they have at their disposal.

This is why HR professionals must be able to do the following:

  • Improve the quality of hires
  • Engage with employees 
  • Keep turnover rates low
  • Train and improve employees

But in order to do so, they must upskill themselves to be better prepared for the future. In this article, we’ll take a look at the essential skills that HR professionals need to be more effective in 2021.


  1.  Big Data 

Big Data has been something of a buzzword for many organizations in recent years. 

From Big Data Management to Big Data Analytics, it seems like just about everyone has something to say about it.

In the midst of all this noise, it can be easy to put off Big Data as just another trend. But the fact is, Big Data does indeed have a pivotal role to play in HR management.

For example, Big Data Recruiting utilizes analytics to significantly improve the quality of employees hired. 

Data such as qualifications, behavior, and performance reviews are all gathered in order to develop an ideal employee profile. 

This information is then used as a basis for employee recruitment. Thus allowing the HR department to quickly process large quantities of applications while reducing hiring bias. 

Besides recruitment, Big Data can also revolutionize employee performance reviews and staff engagement. Hence making Big Data essential for upskilling HR professionals.


  1. AI: Artificial Intelligence

Artificial Intelligence is already making its presence felt in the world of Human Resources – for example; recruitment and performance management.

But this is merely scratching the surface of what AI can truly do.

If HR professionals want to truly enact change, then they will need to master the concepts of AI. Automation is one area that is particularly exciting as it can free them up from laborious, repetitive tasks.

Thus letting HR professionals shift their role from the tactical to the strategic. Also, with digitalization on the rise, mastering AI will open up more opportunities for continuous improvement. Upskilling HR professionals in this area might be effective in bridging the right talent skillsets.


  1. Video and Presentation Skills

Love it or hate it, remote working will likely be the new standard for more than one organization. Because of this, HR professionals need to change the way that they communicate with their colleagues and employees.

Rather than relying on email, HR professionals may want to switch over to videos instead. Besides being more effective, videos allow for clearer briefings and appear more genuine.

All of which are vital for keeping employee morale up and setting the standard for company-wide communications.

This is why skills like video editing, presentation, and familiarity with video capture software will all be vital in the days to come.


  1. Legal Literacy

Navigating the intricacies of labor law can be tricky for even the most experienced HR professional. From issues with salary disputes to wrongful termination, HR professionals need to be well-versed or at least have a knowledge of labor law.

Unfortunately, this may not often be the case and this opens up a whole list of potential liabilities for an organization.

This is why legal literacy is one area in which HR professionals must focus in 2021. Educating HR representatives on their legal obligations and labor compliance requirements is an excellent investment that pays off in the long term.

Besides that, ensuring that employees fully understand their rights sets a good precedent for staff and generates goodwill.

Despite all that is going on in the world today, there will always be a need for skilled HR professionals. This is why HR experts need to consistently upskill themselves to remain ahead of the curve. Experience a complete guidebook with HRiQ HR software in performing transactional HR activities while upskilling the right talent. 

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