Responsibilities

• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain Azure Virtual Machines, Application Software and System Management tools
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with consultants/developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Provide 2^nd and 3^rd level support
• Liaise with vendors and other IT personnel for problem resolution
• Support the Management in Capacity Planning and Monitoring and make recommendations

Requirements

• BS/MS degree in Computer Science, Engineering or a related subject
• Proven working experience in installing, configuring and troubleshooting Microsoft Windows and Microsoft SQL Server based environments.
• Solid experience in the administration and performance tuning of application stacks in Windows Operating System, Infrastructure and Database Server Environments
• Solid Cloud experience, preferably in Microsoft Azure
• Experience with virtualization and containerization (e.g., VMware, Virtual Box)
• Experience with monitoring systems
• Experience with automation software (e.g., MasterSAM)
• Experience in Network Firewall and knowledge in Web Application Firewall
• Good scripting skills (e.g., shell scripts)
• Solid networking knowledge (OSI network layers, TCP/IP)
• Most importantly, ability and passion to learn new technologies when the opportunity arises.

Responsibilities

• Be Part of our Core Research & Development (R&D) team to build/enhance our Software Products in New Technologies
• Design & Develop Rich User Interface Web Applications using ASP.NET, HTML5, JQUERY, Bootstrap, SQL Server technologies
• Develop Innovative Mobile Applications for iOS & Android Mobile devices
• Explore & Learn Latest Technologies and apply them into the Products
• Communicate and work closely with the Product Design and Business Development Teams to deliver the relevant technical solutions

Requirements

• Degree/Diploma in Information Technology, Computer Science or related disciplines
• 2-3 years’ experience in Rich UI Web Application Software Development environment. Candidates with No experience can also be considered depending on their skills and potential.
• Hands-On programming skills in ASP.NET, HTML5, Bootstrap, Mobile Development
• Candidate must be able to work independently within the team under planned schedule environment
• Excellent Analytical skills

Responsibilities

• Attend to customer support requests on queries or problems on Application Software.
• Check, Debug, rectify and test system on program error to ensure resolution.
• Perform Data fixes, Technical Bug fixes and Configuration fixes
• Ensure smooth workflow processes and attainment of service level commitments.
• Communicate and work closely with the Software Product Team on reported problems or enhancements needed for the software.
• Understanding and mapping Client’s functional requirements against the Software available functions and guiding the users
• Identifying customization where needed and working with our own technical team to detail the scope of the customization works where required
• Ensuring quality assurances, user acceptance and implementation of completed customization
• Logging of tickets and all transaction on the Support ticketing tool

Requirements

• Degree/Diploma in Information Technology, Computer Science or related disciplines
• Degree/Diploma in Information Technology, Computer Science or related disciplines
• At least 2-3 years’ experience in Application Software Support environment with preferably from Solution provider environment
• Knowledge of Microsoft Windows Operating System, SQL Server Database and programming skills in ASP.NET, VB.NET are required. Microsoft SQL Server Reporting Services will be an added advantage
• Strong and proactive approach to problem-solving and inquisitive mind-set
• Ability to manage and meet customer expectation and delivery timelines
• Prior experience in developing and/or supporting enterprise business application such as Human Resource Management Systems or ERP is an added advantage.
• Able to communicate effectively and willingness to work hard to achieve results;
• Shown ability to work with other team members
• Customer handling skills and service oriented
• To understand and adhere to the company policies and procedures regarding information security management,
• Personal data protection and data confidentiality
• Perform the role assigned, if applicable, in managing information security and data protection.

Associate Application Consultant  (Support)

Responsibilities

• Analyzing and mapping Client’s functional requirements against the Software available functions
• Translating client requirements into highly specified project deliverables
• Identifying customization where needed and working with our own technical team to detail the scope of the customization works where required
• Ensuring quality assurances, user acceptance and implementation of completed customization
• Planning and executing data conversion activities
• Providing training for the use of the Software to Client’s users
• Managing project timelines to completion with clear documentation on task assignment, progress, and issue resolution
• Demonstrating expert skill sets in Software in supporting client’s users on day to day usage
• Hands On individual and be able to work with local and offshore teams to deliver projects

Requirements

• Degree/Diploma in Information Technology, Computer Science or related disciplines
• At least 3 years’ experience in Application Software implementation environment with on-site support and Implementation
• Knowledge of Microsoft Windows Operating System, SQL Server Database and programming skills in ASP.NET, VB.NET are required
• Good analytical, problem-solving and communication skills
• Capable of project management and able to deliver timely
• Customer handling skills and service oriented
• To understand and adhere to the company policies and procedures regarding information security management, Personal data protection and data confidentiality
• Perform the role assigned, if applicable, in managing information security and data protection.

Responsibilities

• Participate and support the Primary Consultant/Project Manager in analysing and mapping Client’s functional requirements against the Software available functions
• Assist in preparing customization specifications and working with developers to get the customisation completed
• Install, Configure and Test the system for client environment
• Execute data conversion activities
• Demonstrating good skill sets in Software in supporting client’s users on day to day usage

Requirements

• Degree/Diploma in Information Technology, Computer Science or related disciplines
• 1-2 years’ experience in Application Software Development or Support or Implementation environment.
• Highly ambitious Fresh Graduates in Diploma or Degree can also be considered.
• Knowledge of Microsoft Windows Operating System, SQL Scripts, Programming skills are required
• Good analytical, problem-solving and communication skills
• Customer handling skills and service oriented
• To understand and adhere to the company policies and procedures regarding information security management, Personal data protection and data confidentiality
• Perform the role assigned, if applicable, in managing information security and data protection.