IQ Dynamics Support Online is an online customer support portal designed to provide timely assistance to our existing customers and to ensure that follow-up actions are taken.
- Tracking of response/ action for each support request
- Centralizes and shares the details of the support requests from the same source
- Provides the up-to-date list of support requests as and when needed
- Improves customer service with a better way of controlling and monitoring the support request raised
At IQ Dynamics, we have established a set of predetermined rules, forms, processes, and procedures for providing support to our customers. With this process in place, we take pride in achieving the necessary customer satisfaction. We have a tracking and escalation process in place to ensure that our clients’ support calls are attended to through the proper channel and in a timely manner. We offer various maintenance and support packages to our customers, allowing them to choose the package that best suits their needs.
For existing customer, please contact our Customer Support Hotline at 6871 4371.
The Customer Support Login page can be found on the top right corner of the website or click on the button to access the support page.
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