Success Story With Murata
How Murata Reduced Manual HR Workload by 50%
Murata Electronics Singapore needed a HRMS capable of managing complex attendance rules, flexible working arrangements, cross-midnight shifts and connected talent processes. By implementing HRiQ, the organisation brought its HR operations together on one customisable platform and reduced manual administrative workload by approximately 50%.
Why HRiQ:
Murata Electronics Singapore Selected HRiQ
Murata required an enterprise HRMS that could adapt to its operational environment rather than forcing the organisation to work around a fixed system.
HRiQ stood out for its ability to support these requirements, as well as the IQ Dynamics team’s willingness to collaborate on specialised solutions.
This included linking talent development with performance management and configuring HR workflows that were specific to Murata’s operations.
Its key selection requirements included:
- Strong system customisation
- Support for complex operational rules
- Flexibility and scalability
- Integration across HR functions
- Responsive customer support
- Enterprise reporting capabilities
- Secure and synchronised HR data
- Single sign-on
- Payroll and claims integration
- Continued workflow improvement after implementation
The Solution:
One Customisable Platform for Connected HR Management
HRiQ brought Murata Electronics Singapore’s previously separate HR processes together within a single, configurable HRMS platform.
The solution integrated key HR functions such as:
Time and Attendance Management
HRiQ was configured to support Murata’s complex schedules, attendance calculations, clocking requirements and flexible working arrangements.
Performance Management
The platform supported half-yearly employee appraisals and integrated the results into annual performance ratings.
Talent Management
Talent development processes were connected with performance management, giving HR better visibility into employee development and workforce needs.
Onboarding
Employee onboarding processes could be managed as part of a broader, connected HR environment.
Training and Development
Training administration was integrated with employees’ performance and development information, reducing reliance on separate processes.
Enterprise Reporting and Integration
HRiQ supported Murata’s need for extensive reporting, secure synchronised data, single sign-on, and enterprise-format payroll and claims integration.
Customised HR Workflows Built Around Real Operational Needs
Some of Murata Electronics Singapore’s requirements were not available as standard, off-the-shelf HR software functions.
HRiQ was customised to support scenarios such as:
- Flexible work arrangements
- Quarter-day leave applications
- Cross-midnight shift processing
- Complex attendance calculations
- Half-yearly appraisals linked to annual performance ratings
- Talent development integrated with performance management
- Tailored workflow enhancements for operational teams
These configurations enabled Murata to manage its workforce requirements within one connected system while maintaining processes suited to its business environment.
The Results:
Approximately 50% Less Manual HR Administration
Following the implementation of HRiQ, Murata Electronics Singapore reported an approximate 50% reduction in manual administrative workload, particularly for its large operational teams.
Automation and improved system accuracy helped the organisation to:
- Reduce manual workforce planning effort
- Minimise calculation errors
- Improve data accuracy
- Give line leaders better workforce visibility
- Generate insights more quickly
- Support workforce planning more effectively
- Strengthen talent development
- Improve operational efficiency
- Make more informed strategic decisions
HRiQ also gave HR teams more time to focus on higher-value responsibilities rather than repetitive administration.
Moving HR from Administration to Strategic Partnership
With better visibility, automation and data accuracy, Murata Electronics Singapore’s HR function can contribute more effectively to workforce planning and organisational decision-making.
Instead of spending excessive time managing disconnected processes and complex manual calculations, HR can deliver faster insights, strengthen talent development and support operational leaders with more reliable workforce information.
The transformation has helped HR move beyond administration and become a more strategic partner to the organisation.
Whether you are managing multiple shifts, specialised leave policies, complex attendance calculations or connected employee development programmes, HRiQ can be configured around your organisation’s operational requirements.
Discover how HRiQ can help your organisation reduce manual HR administration, improve workforce visibility and build a more connected employee experience.