Customer Support after-the-implementation is a major part of success of information systems implementation. We place a huge importance to the on-going support services to the clients using our solutions. With our solid commitment to providing our customers the care they need and enhanced services to make their jobs firmly in hand, we take customer support to task.
iqDynamics Support Online is an online customer support mechanism designed to support existing customers in a timely manner and to ensure follow-up action.
iqDynamics has a pre-defined set of rules, forms, process and procedure for providing support to the customers and with this process in place, we are proud to achieve the necessary customer satisfaction. With necessary tracking & escalation process in place, the client can be rest assured that their support calls would be attended to in proper channel and time.
We offer several maintenance & support packages giving the customers the choice to decide on the necessary package depending on their needs.