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MembersLink Feedback System acts as a useful tool in assisting clubs to enhance customer service to their members by capturing, tracking member feedback and responding accordingly with follow up actions and replies.
Entry of member feedback details include:
Service providers
Service outlets
Subject
Nature of feedback (e.g. Compliment, complaint etc)
Source of feedback (e.g. in writing, in person, by phone, by email)
Synopsis
Details of the feedback