Feedback System

MembersLink Feedback System acts as a useful tool in assisting the club to enhance the customer service to their members by capturing, tracking the member's feedbacks and responding accordingly with follow up action and reply.

Entry of the details of feedback from the members such as:

• Service Provider
• Service Outlet
• Subject
• Nature of feedback (e.g. Compliment, complaint etc)
• Source of feedback (e.g. in writing, in person, by phone, by email)
• Synopsis
• Details of the feedback